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Customer Service

Delivery

Delivery Information


** Christmas Delivery Update Notice**
Out last day for dispatch is Wednesday 21st of December. Please note this will not guarantee delivery before Christmas.  We are experiencing a high volume of orders at the minute and will try our best to have all orders dispatched before the 21st. Couriers have had some delay's in areas due to the shortage of drivers and the high volume of deliveries, please allow this extra time for your parcel to arrive. if you have any queries please email sales@toolfix.ie with the order number and we will follow up the delivery status. Thank you.


Delivery
Due to Brexit delays we have suspended shipping to the United Kingdom in the short term. Please do not place orders at this time.

Delays
As you are probably aware, there are some delays with deliveries at the moment due to COVID-19, Bad weather and Brexit. We are working with all our suppliers to reduce delays and we thank you again for your patience, co-operation and understanding.
If you still have questions about delivery, please email sales@toolfix.ie or call 042 9351162 and quote your order number to find out more information
If you place an order online, we will contact you if any of your items are out of stock with current lead times or alternatives if suitable.

FREE delivery for all orders over €100 Inc Vat placed online in Ireland

(Due to the current circumstances we are currently not Shipping outside of Ireland at the minute)



SHIPPING RATES

Delivery Destination

Delivery Time

Fee

Ireland (orders over €100 Inc Vat placed online) 

Ireland: 2-3 business days

FREE

Ireland (orders under €100 Inc Vat placed online) 

Ireland: 2-3 business days

€5.00

Inc Vat

Ireland (orders over 30Kgs with incur a pallet charge)

Ireland: 2-3 business days

€60.00 Inc Vat



Further information

All orders up to 30kg in weight will be dispatched to you using Fastway couriers. Tracking numbers will be available. Pallet delivery will be dispatched via other carriers depending on your location. Please note it is the customer’s responsibility to have a forklift available where necessary to unload pallet deliveries.

Please ensure the information you submit contains your full delivery address and your landline and mobile numbers. When your order is dispatched you will be notified by email or phone call.

All deliveries will be during normal working hours Monday – Friday excluding Bank and Public Holidays.

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